Privacy policy
Privacy Policy
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.notbasic.com.au.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies
We also collect information about how you interact with the site, including:
- Pages and products viewed
- Referring websites or search terms
When you make a purchase, we collect:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
- Order information
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you
- Detect and prevent fraud
- Send marketing (if you opt in)
- Improve website performance
- Meet legal obligations
Marketing
If you opt in, we may send emails about:
- New releases
- Promotions
- Early access
- Brand updates
You can unsubscribe at any time.
Sharing Your Information
We share information with trusted third parties to operate our business, including:
- Shopify
- Payment providers
- Shipping partners
- Email marketing platforms
- Analytics and advertising platforms
Cookies
We use cookies to improve functionality and analyse site usage.
You can disable cookies via your browser settings.
Your Rights
If you are located in the EEA, you may:
- Access your data
- Request corrections or deletion
- Restrict or object to processing
- Request data portability
Contact us to exercise these rights.
Data Retention
We retain order information for our records unless you request deletion.
Changes
This policy may be updated periodically.